Award Partner Spotlight: Erin Johnston of TBXI

The Capital Elle Business Impact Award exists because access changes outcomes. Our award partners are part of how that access gets built.

Today we're introducing you to one of them. She's also one of our own.

Eleven years of keeping things running

Erin Johnston has been with TBXI for 11 years. Today, she's the company's Director of Administration, leading the administrative team and working closely with every department.

Her role sits at the centre of the business. Erin makes sure information flows accurately and efficiently through TBXI's systems. As technology continues to evolve, she adapts the company's processes to support new tools and innovations, and she enjoys seeing how emerging technologies reshape the way people work.

Her goal is straightforward: operations that run smoothly, in support of an exceptional customer experience and a positive, engaged workplace.

About TBXI

Thunder Bay Xerographix Inc., known as TBXI, provides business technology and workplace solutions across Northwestern Ontario. With locations throughout the region, TBXI helps organizations operate more efficiently, securely, and productively.

Its clients include small businesses, healthcare organizations, educational institutions, and public sector partners. TBXI specializes in customized managed solutions that connect people, information, and technology, including Managed Print, Managed IT Services, Cybersecurity, and Cloud-based solutions.

By proactively managing and supporting each client's technology environment, TBXI helps reduce downtime, improve performance, and free organizations to focus on what they do best.

A local approach

What sets TBXI apart is how close it stays to the communities it serves. As a community-rooted organization, TBXI prioritizes strong relationships, responsive service, and solutions built for the unique needs of Northern businesses. There's no one-size-fits-all package. Every solution is designed around each client's goals and long-term success.

That commitment extends beyond client work. TBXI actively supports local initiatives, events, and organizations, because strong businesses help build strong, connected communities.

Why this matters for women founders

Growth puts pressure on systems. The processes that work for a small team often break as a business scales. Reliable technology and smooth operations aren't glamorous, but they're part of what makes a business resilient, efficient, and ready for its next stage.

Why TBXI is an Award Partner

TBXI joined the 2026 Capital Elle Business Impact Award as a Community Partner because the program aligns closely with who they are as a company.

The award supports Canadian women entrepreneurs by increasing access to funding, visibility, and business resources. For TBXI, those are the areas most critical to growth. As a community-driven organization, they wanted to contribute to a program that doesn't just recognize women entrepreneurs, but actively helps give them the tools and support they need to thrive.

Quick facts

Business: TBXI (Thunder Bay Xerographix Inc.)

Featured: Erin Johnston, Director of Administration

Services: Managed Print, Managed IT Services, Cybersecurity, and Cloud-based solutions

Serves: Small businesses, healthcare organizations, educational institutions, and public sector partners across Northwestern Ontario

Elleiance membership: Masterminder

Website: tbxi.com

LinkedIn: linkedin.com/company/42337783

Instagram: @tbxitbay

Facebook: facebook.com/ThunderBayXerographixInc/

Join the room

Everyone featured in this series is an Elleiance member. That's not a coincidence. Membership puts you in the room with women who open doors for each other. Sponsorship over mentorship.

Explore Membership

Thinking about applying for the 2026 Capital Elle Business Impact Award? Applications close October 28 at 9PM EST, and Elleiance members apply free.

Learn more about the award

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Award Partner Spotlight: Penny Belluz of Teleco

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Award Partner Spotlight: Millie Gormely, CFP®, MFA-P